— PRIVACY POLICY —

1. Introduction

DIGIADS respects your privacy and is committed to protecting personal and business data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our Services.

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2. Information We Collect

We may collect:

• User details (name, business name, email, phone)
• Account credentials and identifiers
• Device and browser information
• Cookies and usage analytics
• Message metadata (timestamps, delivery status)
• WhatsApp and RCS template information

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3. Purpose of Data Collection

Data is collected to:

• Provide and improve Services
• Enable WhatsApp and RCS messaging
• Ensure compliance with platform policies
• Process payments and subscriptions
• Provide customer support

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4. Consent for WhatsApp & RCS Data Processing

Users confirm that they have obtained valid, explicit consent from end recipients before initiating any WhatsApp or RCS communication using our platform.

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5. Legal Basis for Processing

We process data based on:

• User consent
• Contractual necessity
• Legal compliance
• Legitimate business interests

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6. How We Use Collected Data

Collected data may be used for:

• Account management
• Message routing and analytics
• Platform security
• Regulatory compliance

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7. Data Retention & Deletion

Data is retained only as long as necessary for business or legal purposes. Users may request deletion subject to applicable laws and platform obligations.

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8. Data Sharing with Third Parties

We may share limited data with:

• Meta Platforms Inc. (WhatsApp)
• Google services (analytics, infrastructure)
• Telecom operators for RCS delivery
• Government authorities when legally required

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9. Security Measures & Encryption

DIGIADS uses industry-standard security practices including encryption, access controls, and secure servers to protect data.

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10. Cookies & Tracking Technologies

Cookies may be used to enhance user experience, analyze traffic, and improve Services. Users may control cookie settings via their browser.

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11. Data Transfer & Storage (India-based)

All primary data is stored on secure servers located in India. Cross-border transfers, if any, comply with applicable laws.

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12. User Rights

Users have the right to:

• Access their data
• Request corrections
• Request deletion
• Withdraw consent (subject to legal obligations)

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13. Policy for Children

DIGIADS Services are not intended for individuals under 18 years of age. We do not knowingly collect children’s data.

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14. Updates to Privacy Policy

This Privacy Policy may be updated periodically. Continued use of Services constitutes acceptance of the revised policy.

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15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India, with jurisdiction in Maharashtra.

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16. Contact Information

DIGIADS
📍 Flat No. 4, Sai Residency, Sharadchandra Pawar Market, Near Viraj Landmark, Makhmalabad, Panchvati – 422003
📧 technoprimesolutions1@gmail.com
📞 +91 7875061361